Please read these terms carefully before using our services
These Terms of Service ("Terms") govern your access to and use of the Luminettra website (luminettra.shop) and services. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. It is your responsibility to review these Terms periodically for changes. Your continued use of the website and services following the posting of revised Terms means that you accept and agree to the changes.
To access certain features of our website and services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without notice, for conduct that we determine violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
We strive to provide accurate descriptions of our products and services. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.
All products and services are subject to availability. Prices for our products and services are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice at any time.
While we make efforts to accommodate various dietary preferences and restrictions, we cannot guarantee that our products are free from specific allergens or ingredients. It is your responsibility to review product information and determine if a product is suitable for your dietary needs.
Your order is an offer to buy our products. We reserve the right to accept or decline your order for any reason, including unavailability of products, errors in pricing or product information, or concerns about fraudulent activity.
You agree to provide current, complete, and accurate payment information for all purchases made through our website. You authorize us to charge your designated payment method for all products and services you purchase.
If you subscribe to any of our meal plans or services with recurring payments, you authorize us to automatically charge your payment method for each billing period until you cancel your subscription.
We currently deliver to select areas within the United States. Please check our website for the most up-to-date information on our delivery areas.
While we strive to deliver orders within the estimated delivery time, we do not guarantee delivery times. Factors outside our control, such as weather conditions, traffic, or other unforeseen circumstances, may affect delivery times.
You are responsible for providing accurate delivery information. If an order cannot be delivered due to incorrect information or your unavailability to receive the delivery, you may still be charged for the order.
You may cancel your subscription at any time through your account settings or by contacting our customer service. Cancellations must be made before the cutoff time specified in your subscription details to avoid charges for the next delivery.
If you are not satisfied with our products or services, please contact our customer service within 24 hours of delivery. Refunds or credits may be offered at our discretion based on the circumstances.
All content on our website, including text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Luminettra or its content suppliers and is protected by United States and international copyright laws.
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website and services for personal, non-commercial purposes.
You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit our website or any portion of it unless expressly permitted by us in writing.
You agree not to use our website or services to:
OUR WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT OUR WEBSITE OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.
TO THE FULLEST EXTENT PERMITTED BY LAW, LUMINETTRA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO US DURING THE SIX (6) MONTHS PRECEDING THE DATE ON WHICH THE CLAIM AROSE.
You agree to indemnify, defend, and hold harmless Luminettra, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to your use or misuse of our website and services, your violation of these Terms, or your violation of any rights of another.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located in Miami-Dade County, Florida.
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.
If you have any questions about these Terms, please contact us at:
Email: [email protected]
Address: 1250 Collins Avenue, Miami Beach, FL 33139
Phone: (305) 555-0123
Last Updated: May 12, 2025